Last Updated: June 2026

1. Introduction

These Terms of Use govern your access to and use of the website located at https://plannexcargo.com and any related services operated by Plannex Cargo Limited.

By accessing, browsing, or using this website, you agree to be bound by these Terms of Use and our Privacy Policy.

2. Eligibility

You must be at least eighteen (18) years old and legally capable of entering into binding agreements to use this website.

3. Website Purpose

This website provides information regarding our logistics, customs clearance, freight forwarding, transportation, warehousing, and related services.

Nothing contained on this website constitutes professional advice or a binding contractual offer for services.

4. Permitted Use

You agree to use this website solely for lawful purposes and in accordance with these Terms of Use.

You shall not:

5. Service Information and Quotations

Information regarding pricing, transit times, service availability, and shipment schedules is provided for general informational purposes only and may change without prior notice.

All quotations remain subject to verification, carrier availability, regulatory requirements, customs procedures, and prevailing market conditions.

6. Intellectual Property Rights

All content appearing on this website, including text, logos, images, graphics, icons, designs, software, and service descriptions, is owned by or licensed to Plannex Cargo Limited and is protected by applicable intellectual property laws.

7. User Communications

By submitting information through our website, you warrant that:

8. Third-Party Services

This website may integrate or link to third-party services including Tawk.to, social media platforms, mapping services, website hosting providers, and analytics services.

Your use of such third-party services may also be subject to their own terms, conditions, and privacy policies.

9. Website Availability

We do not guarantee uninterrupted, secure, or error-free operation of this website. We reserve the right to modify, suspend, restrict, or discontinue all or any part of the website without prior notice.

10. Disclaimers

This website and all information provided through it are made available on an "as is" and "as available" basis.

Plannex Cargo Limited disclaims all warranties, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Plannex Cargo Limited shall not be liable for any direct, indirect, incidental, consequential, or special damages, including loss of profits, business interruption, loss of data, delays, or system failures arising from your use of this website.

12. Indemnification

You agree to indemnify, defend, and hold harmless Plannex Cargo Limited, its directors, officers, employees, affiliates, and agents from and against any claims, damages, liabilities, costs, or expenses arising from your use of this website or your violation of these Terms of Use.

13. Force Majeure

Plannex Cargo Limited shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, war, strikes, government actions, internet outages, transportation disruptions, and pandemics.

14. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Kenya.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Kenya.

15. Amendments

We may amend these Terms of Use at any time by publishing revised versions on this website. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

16. Contact Information